Troubleshooting

Sync stalls, failed uploads, broken share links, and missing versions.

• Sync stuck on 'Waiting to retry' after a network change 5 min read
• Share link asks recipients to sign in even though it's set to 'anyone with the link' 4 min read
• Large uploads (5 GB+) failing or timing out 6 min read
• Thumbnails not generating for PDFs or Figma files 4 min read
• Restore a previous version after an accidental overwrite 3 min read

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